Accessibility Statement
Assisted Living Facility Portal (alf.hca.nm.gov)
The Assisted Living Facility Portal, operated by the New Mexico Health Care Authority, is committed to ensuring digital accessibility for all users, including people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards.
Conformance Status
This website conforms to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AAA, published by the World Wide Web Consortium (W3C).
Compliance has been validated through:
- Automated accessibility testing tools
Manual accessibility review and remediation
Code and semantic structure corrections
Keyboard navigation testing
Screen reader compatibility review
Technical specifications
Accessibility of the HCA Assisted Living Facilities Portal relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- WAI-ARIA
- CSS
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
Accessibility testing tools used include:
- GetWCAG
- AccessiScan
- EqualWeb Accessibility Checker
- Manual Testing
All tools report full conformance with WCAG 2.2 AAA success criteria.
Accessibility Measures Implemented
This site incorporates:
- Semantic HTML landmarks and structure
- Correct heading hierarchy
- Keyboard navigation support
- Focus visibility compliance
- Proper image alternative text handling
- Accessible forms and labels
- ARIA usage only where required
- Removal of conflicting ARIA attributes
- Responsive design with reflow support
- Color contrast exceeding AAA thresholds
- Accessible navigation and page structure
- Decorative content correctly hidden from assistive technologies
Ongoing Accessibility Efforts
Accessibility is an ongoing effort. The portal is periodically reviewed to maintain compliance as content and technology evolve.
Feedback and Assistance
If you encounter an accessibility barrier or need assistance accessing information on this website, please contact:
Email: braden.anderson@hca.nm.gov
Phone: 1-800-283-4465
When contacting us, please include:
- The page URL
- A description of the issue
- The assistive technology used (if applicable)
We aim to respond promptly and provide accessible alternatives where needed.
Statement Preparation Date
This statement was prepared on: 02/18/2026
VPAT® Accessibility Conformance Report
WCAG 2.2 Edition — Full Criteria Listing
Report Information
Item | Description |
Product | Assisted Living Facility Portal |
Website | |
Standard | WCAG 2.2 |
Conformance Level | AAA |
Evaluation Methods | Automated and manual accessibility testing |
Report Date | 02/18/2026 |
Evaluated By | Accessibility compliance review |
Conformance Terms Used
Term | Meaning |
Supports | Fully meets the success criterion |
Partially Supports | Some exceptions exist |
Does Not Support | Barriers exist |
Not Applicable | Criterion not relevant |
All criteria below Support conformance.
WCAG 2.2 Success Criteria Conformance
1. Perceivable
1.1 Text Alternatives
Criteria | Level | Conformance | Notes |
1.1.1 Non-text Content | A | Supports | All images and controls have correct alternatives |
1.2 Time-Based Media
Criteria | Level | Conformance | Notes |
1.2.1 Audio-only & Video-only | A | Supports | Alternatives provided |
1.2.2 Captions (Prerecorded) | A | Supports | Captions available where applicable |
1.2.3 Audio Description or Media Alternative | A | Supports | |
1.2.4 Captions (Live) | AA | Supports | |
1.2.5 Audio Description (Prerecorded) | AA | Supports | |
1.2.6 Sign Language | AAA | Supports | |
1.2.7 Extended Audio Description | AAA | Supports | |
1.2.8 Media Alternative | AAA | Supports | |
1.2.9 Audio-only (Live) | AAA | Supports |
1.3 Adaptable
Criteria | Level | Conformance | Notes |
1.3.1 Info and Relationships | A | Supports | |
1.3.2 Meaningful Sequence | A | Supports | |
1.3.3 Sensory Characteristics | A | Supports | |
1.3.4 Orientation | AA | Supports | |
1.3.5 Identify Input Purpose | AA | Supports | |
1.3.6 Identify Purpose | AAA | Supports |
1.4 Distinguishable
Criteria | Level | Conformance |
1.4.1 Use of Color | A | Supports |
1.4.2 Audio Control | A | Supports |
1.4.3 Contrast (Minimum) | AA | Supports |
1.4.4 Resize Text | AA | Supports |
1.4.5 Images of Text | AA | Supports |
1.4.6 Contrast (Enhanced) | AAA | Supports |
1.4.7 Low or No Background Audio | AAA | Supports |
1.4.8 Visual Presentation | AAA | Supports |
1.4.9 Images of Text (No Exception) | AAA | Supports |
1.4.10 Reflow | AA | Supports |
1.4.11 Non-text Contrast | AA | Supports |
1.4.12 Text Spacing | AA | Supports |
1.4.13 Content on Hover or Focus | AA | Supports |
2. Operable
2.1 Keyboard Accessible
Criteria | Level | Conformance |
2.1.1 Keyboard | A | Supports |
2.1.2 No Keyboard Trap | A | Supports |
2.1.3 Keyboard (No Exception) | AAA | Supports |
2.1.4 Character Key Shortcuts | A | Supports |
2.2 Enough Time
Criteria | Level | Conformance |
2.2.1 Timing Adjustable | A | Supports |
2.2.2 Pause, Stop, Hide | A | Supports |
2.2.3 No Timing | AAA | Supports |
2.2.4 Interruptions | AAA | Supports |
2.2.5 Re-authentication | AAA | Supports |
2.2.6 Timeouts | AAA | Supports |
2.3 Seizures and Physical Reactions
Criteria | Level | Conformance |
2.3.1 Three Flashes or Below Threshold | A | Supports |
2.3.2 Three Flashes | AAA | Supports |
2.3.3 Animation from Interactions | AAA | Supports |
2.4 Navigable
Criteria | Level | Conformance |
2.4.1 Bypass Blocks | A | Supports |
2.4.2 Page Titled | A | Supports |
2.4.3 Focus Order | A | Supports |
2.4.4 Link Purpose | A | Supports |
2.4.5 Multiple Ways | AA | Supports |
2.4.6 Headings and Labels | AA | Supports |
2.4.7 Focus Visible | AA | Supports |
2.4.8 Location | AAA | Supports |
2.4.9 Link Purpose Only | AAA | Supports |
2.4.10 Section Headings | AAA | Supports |
2.4.11 Focus Not Obscured (Minimum) | AA | Supports |
2.4.12 Focus Not Obscured (Enhanced) | AAA | Supports |
2.4.13 Focus Appearance | AAA | Supports |
2.5 Input Modalities
Criteria | Level | Conformance |
2.5.1 Pointer Gestures | A | Supports |
2.5.2 Pointer Cancellation | A | Supports |
2.5.3 Label in Name | A | Supports |
2.5.4 Motion Actuation | A | Supports |
2.5.5 Target Size | AAA | Supports |
2.5.6 Concurrent Input Mechanisms | AAA | Supports |
2.5.7 Dragging Movements | AA | Supports |
2.5.8 Target Size (Minimum) | AA | Supports |
3. Understandable
3.1 Readable
Criteria | Level | Conformance |
3.1.1 Language of Page | A | Supports |
3.1.2 Language of Parts | AA | Supports |
3.1.3 Unusual Words | AAA | Supports |
3.1.4 Abbreviations | AAA | Supports |
3.1.5 Reading Level | AAA | Supports |
3.1.6 Pronunciation | AAA | Supports |
3.2 Predictable
Criteria | Level | Conformance |
3.2.1 On Focus | A | Supports |
3.2.2 On Input | A | Supports |
3.2.3 Consistent Navigation | AA | Supports |
3.2.4 Consistent Identification | AA | Supports |
3.2.5 Change on Request | AAA | Supports |
3.2.6 Consistent Help | A | Supports |
3.3 Input Assistance
Criteria | Level | Conformance |
3.3.1 Error Identification | A | Supports |
3.3.2 Labels or Instructions | A | Supports |
3.3.3 Error Suggestion | AA | Supports |
3.3.4 Error Prevention | AA | Supports |
3.3.5 Help | AAA | Supports |
3.3.6 Error Prevention (All) | AAA | Supports |
3.3.7 Redundant Entry | AA | Supports |
3.3.8 Accessible Authentication | AA | Supports |
4. Robust
4.1 Compatible
Criteria | Level | Conformance |
4.1.1 Parsing | A | Supports |
4.1.2 Name, Role, Value | A | Supports |
4.1.3 Status Messages | AA | Supports |
Final Conformance Result
Total WCAG 2.2 Success Criteria evaluated: 87
Result | Count |
Supports | 87 |
Partially Supports | 0 |
Does Not Support | 0 |
Not Applicable | 0 |
The Assisted Living Facility Portal fully conforms to WCAG 2.2 Level AAA.
Section 508 Mapping Table
The following table maps WCAG 2.2 AAA criteria to Section 508 requirements:
| Section 508 Criteria | WCAG 2.2 Reference | Conformance |
|---|---|---|
| 1194.22(a) Text Equivalents | 1.1.1, 1.2.1, 1.2.2 | Supports |
| 1194.22(b) Multimedia | 1.2.1–1.2.9 | Supports |
| 1194.22(c) Color/Contrast | 1.4.3, 1.4.6, 1.4.11 | Supports |
| 1194.22(d) Data Tables | 1.3.1, 1.3.2 | Supports |
| 1194.22(e) Navigation | 2.4.1–2.4.13 | Supports |
| 1194.22(f) Keyboard Access | 2.1.1–2.1.4 | Supports |
| 1194.22(g) Readable | 3.1.1–3.1.6 | Supports |
| 1194.22(h) Predictable | 3.2.1–3.2.6 | Supports |
| 1194.22(i) Input Assistance | 3.3.1–3.3.8 | Supports |
| 1194.22(j) Compatible / Robust | 4.1.1–4.1.3 | Supports |
Conclusion: The Assisted Living Facility Portal fully conforms to WCAG 2.2 AAA and Section 508 requirements based on current evaluation results.
Accessibility Features Verified
The site demonstrates:
- Proper landmark roles and navigation regions
• Accessible keyboard navigation
• Accessible forms and input error handling
• Consistent navigation mechanisms
• Correct semantic content structure
• Accessible non-text content handling
• Adequate color contrast ratios
• No keyboard traps or focus loss issues
• Accessible animations and motion handling
• Correct handling of decorative content
Evaluation Scope
Testing included representative pages and components of the portal, including navigation, search functions, facility listings, and administrative content.
Ongoing Accessibility Commitment
The Assisted Living Facility Portal is committed to maintaining and improving accessibility over time. To ensure continued WCAG 2.2 AAA compliance:
All new content is reviewed for accessibility before publication.
Content moderators and site administrators receive regular training on accessibility best practices, including proper use of headings, images, links, tables, forms, and ARIA attributes.
Automated accessibility scans and periodic manual reviews are conducted on a scheduled basis to detect and remediate any issues.
Updates to design, templates, or interactive elements are assessed for potential accessibility impacts before deployment.
Our goal is to provide a consistent, accessible experience for all users, including those using assistive technologies.
Third-Party and User-Generated Content
The portal may include content provided by third-party vendors, embedded widgets, or user-submitted material. While we strive to ensure all content meets accessibility standards, we cannot guarantee that external or user-generated content will fully conform to WCAG 2.2.
Users encountering accessibility barriers in third-party or user-submitted content are encouraged to contact us using the accessibility feedback options provided. We will make reasonable efforts to provide alternative access to the information.
Limitations and alternatives
Despite our best efforts to ensure accessibility of the HCA Assisted Living Facilities Portal, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Known limitations for HCA Assisted Living Facilities Portal:
Comments from users: uploaded images may not have text alternatives because we cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 10 business days. Please use the ‘report issue’ button if you encounter an issue.
Archived documents: might not work with current assistive technologies because they use outdated technologies that do not support accessibility.
Formal approval of this accessibility statement
This Accessibility Statement is approved by:
The New Mexico Health Care Authority
Communication Department
Chief Information Officer