Our Mission
“Assuring safety and quality of care in New Mexico’s health facilities and community-based programs.”
Health Facility Licensing and Certification
Health Facility Licensing & Certification (HFLC) is now health facilities and is composed of three bureaus, the Program Operations Bureau, District Operations Bureau and the Licensed Oversight Bureau. These three bureaus are responsible for the licensing and certifying of all health facilities in New Mexico.
Together the two bureaus are responsible for establishing, monitoring and enforcing quality standards for over 3500 health facilities and laboratories to assure the health, safety, and wellbeing of residents/patients/clients.
Developing policy and collaborating with providers, consumers, regulatory agencies, state and local ombudsmen, federal, state and local policymakers, and professional associations to assure that quality standards are met. Assuring that the public receives the type of care that promotes their quality of life, their dignity, and their autonomy.
Our Goals:
✅ We expand equitable access to services for all New Mexicans.
✅ We improve health status for all New Mexicans.
✅ We ensure safety in New Mexico healthcare environments.
✅ Pursue Organizational Excellence
The New Mexico Health Care Authority License Oversight Bureau proudly oversees: